Privacy Policy
Effective Date: June 1, 2026
This Privacy Policy describes how socialregistry.wb.gov.in (the “Portal”) collects, uses, and discloses personal data of users. By accessing or using the Portal, you agree to the collection, use, and disclosure of your personal data in accordance with this Privacy Policy.
Information Collection
The Portal collects the following types of information:
- Personally identifiable information (PII) such as name, Aadhaar number, bank account details, and mobile number, which is provided by users for the purpose of availing benefits under various social security schemes.
- Non-personally identifiable information such as IP address, browser type, and device details, which is collected through cookies and other tracking technologies.
- Data related to application and payment status, which is collected through user interactions with the Portal.
Use of Information
The Portal uses the collected information for the following purposes:
- To provide and manage social security benefits and Direct Benefit Transfer (DBT) services to eligible beneficiaries.
- To verify the eligibility and application status of users.
- To facilitate communication with users through email, SMS, or other means.
- To analyze and improve the performance and functionality of the Portal.
Cookies and Tracking Technologies
The Portal uses cookies and other tracking technologies to:
- Track user sessions and preferences.
- Collect non-personally identifiable information.
- Improve the user experience and functionality of the Portal.
You can disable cookies and tracking technologies by modifying your browser settings. However, this may affect the functionality and performance of the Portal.
User Rights
You have the following rights regarding your personal data:
- Right to access and correct your PII.
- Right to request deletion of your PII.
- Right to object to the use of your PII.
- Right to complain to the relevant authorities.
Disclosure of Information
The Portal may disclose your PII to:
- Government agencies and departments for the purpose of verifying eligibility and providing social security benefits.
- Banking institutions for the purpose of facilitating DBT services.
- Service providers and contractors for the purpose of maintaining and improving the Portal.
- As required by law or regulation.
Security
The Portal takes reasonable measures to protect your PII from unauthorized access, disclosure, or destruction. However, no security measures are foolproof, and the Portal cannot guarantee the security of your PII.
Contact Us
If you have any questions or concerns about this Privacy Policy or the Portal’s data collection and use practices, please contact us at:
We will respond to your inquiry within a reasonable timeframe.
Changes to this Privacy Policy
The Portal reserves the right to modify or update this Privacy Policy from time to time. You will be notified of any significant changes to this Privacy Policy through a notice on the Portal.